Ford, Robert C.
18.995 kr.
Wilson, Alan
11.995 kr.
Alan Wilson; Valarie Zeithaml; Mary Jo Bitner; Dwayne Gremler
EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
7.900 kr.
Ford, Robert C.
Wilson, Alan
Alan Wilson; Valarie Zeithaml; Mary Jo Bitner; Dwayne Gremler
EBK: Services Marketing: Integrating Customer Service Across the Firm 4e